The challenge
[What the client needed — one or two sentences.]
What we did
- Deployed our call centre platform with queues, IVR menus and live agent status.
- Kept the platform on our servers while call recordings stay on the client’s own server.
- Set up a customer portal on the client’s domain.
- Monitoring and on-call support after launch.
The outcome
[Result — e.g. number of agents]
[Result — e.g. calls handled per day]